Privacy Policy

Ryohee is committed to protecting your privacy. The Ryohee Privacy Policy explains how we collect and use your information when using the MECARS application and the Enterprise service. By using or accessing our services, you are accepting the practices described in this Privacy Policy. If you do not agree with the terms and conditions described in this Privacy Policy, please refrain from using and accessing the services provided by us.

The Information We Collect

Ryohee will use your information to ensure the proper functioning and delivery of the MECARS application and Enterprise service for which you have registered with us. The following information may be collected by us as part of our service delivery.

  1. Personal information such as your username, email address, physical address, name and phone number related to your account with us.
  2. Billing information for our partners to process your payment together with billing transaction log
  3. Details of the browser, type of operating system and IP address of the device that you are using. We may also log data from your browser and mobile device.
  4. Cookies to identify your computer, mobile device, your preferences, to evaluate how our website or applications are used and to also provide continuous improvement of our services
  5. Mobile device status information such as GPS signal, battery, Internet connectivity.
  6. We also record your route information, including your point of origin (which may be your then-current location), the address of your destination, the starting time of your trip, and the route you are undergoing as well as information about the car that has been used. We maintain a database with these locations and route information, and may keep such information indefinitely to improve our services and to provide other features that may enhance your service.
  7. We may also use Personal Information to resolve disputes, collect fees, and troubleshoot problems or to prevent potentially prohibited or illegal activities, and enforce our Terms.

Personal information about users will not be sold to third parties, and will not be otherwise transferred to third parties for any uses other than those purposes stated above.

Upon termination of our services, all your private data in your account will be removed. However, information regarding yourself in connection with any particular event shall remain available within the applicable service, but shall remain available solely in connection with the event. Any other user submission data, email, or other such service interaction shall be removed from the applicable service, and shall no longer be available to you or other members of such service. Your private data will no longer be available in your account after its deletion, and stored location based data will be anonymous for future usage.

How We Use the Information

We use the information to operate MECARS application and the Enterprise service, for internal business operations and to respond to your support requests in a timely fashion. We may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics of our service.

Data Storage and Transfer

Our service is available worldwide and hence it may be necessary to transfer your information internationally. When you synchronize your MECARS mobile application with the Enterprise server, the Information that is created on your device by the MECARS application will be generally transferred and processed by Enterprise application which is hosted on Cloud Servers.

Our Disclosure of Your Information

We may disclose personal information to respond to legal requirements, to enforce our policies, to respond to claims that a listing or other content violates the rights of others, or to protect anyone’s rights, property, or safety. Such personal information will be disclosed in accordance with applicable laws and regulations.

Safeguarding Information

We recognize our responsibility to protect your personal information. We take administrative, technical and physical measures to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

Other Contract Terms

Please note that this Privacy Policy forms only a part of your contract with Ryohee. Please ensure that you review Terms of Service and Payment Terms carefully.